News for 'Customer Focus Services'

Microsoft Restores Services To Nayara

Microsoft Restores Services To Nayara

Rediff.com31 Jul 2025

Microsoft Corp has restored all services -- including email access -- to Russian oil giant Rosneft-backed Nayara Energy, just before a scheduled hearing in the Delhi high court over the service suspension.

India a top priority: Prosus CEO

India a top priority: Prosus CEO

Rediff.com2 Dec 2025

Highlighting India as the company's most important growth market, Fabricio Bloisi, group chief executive officer (CEO) of the Dutch technology investor Prosus signaled a sharp acceleration in artificial-intelligence investments across its portfolio in the country.

Tata Motors' CV arm lists on BSE, seeks clean mobility, tech-led growth

Tata Motors' CV arm lists on BSE, seeks clean mobility, tech-led growth

Rediff.com13 Nov 2025

Tata Motors' commercial vehicle (CV) business debuted on the BSE on Wednesday, completing the automaker's long-planned demerger into separate listed entities for its passenger and CV operations.

Prosus says India as one of its most critical growth markets

Prosus says India as one of its most critical growth markets

Rediff.com25 Dec 2025

Prosus, the Amsterdam-based technology investor with net assets valued at over $200 billion spanning payments to e-commerce, has identified India as one of its most critical growth markets, and is increasing its strategic investments here.

10 Tips To Grow Your Brand On Social Media

10 Tips To Grow Your Brand On Social Media

Rediff.com21 Nov 2025

People connect with people. No matter how small your brand is, when you share your journey or the why behind your business, you automatically humanise your brand and make it unique as compared to faceless competitors, says Vinayak Burman.

Over 800 IndiGo flights cancelled on day 5 as cancellation chaos persists

Over 800 IndiGo flights cancelled on day 5 as cancellation chaos persists

Rediff.com6 Dec 2025

DGCA provided temporary relief to IndiGo, which is partially owned by Rahul Bhatia, by rolling back the night duty definition to 12 am-5 am from 12 am-6 am earlier, and allowing its pilots to do six night-landings from two earlier, besides other relaxations.

'For FY26, We Expect Corporate Loan Book Upto Rs 4 Tn'

'For FY26, We Expect Corporate Loan Book Upto Rs 4 Tn'

Rediff.com15 Nov 2025

'We currently have new proposals worth Rs 1.48 trillion in the pipeline.'

Bharti Airtel Q2 profit more than doubles to Rs 8,651 crore

Bharti Airtel Q2 profit more than doubles to Rs 8,651 crore

Rediff.com3 Nov 2025

Bharti Airtel on Monday reported over twofold jump in consolidated net profit at Rs 8,651 crore for September quarter FY26, mainly on account of growth in high-paying smartphone customers and post-paid connections.

'Banks Need To Reinvent Themselves'

'Banks Need To Reinvent Themselves'

Rediff.com3 Nov 2025

'Reinvention is not a hugely difficult task. With technology as available today, you can reinvent yourself pretty quickly.'

'Large Part Of Capital Needs To Be Met Via GIFT City'

'Large Part Of Capital Needs To Be Met Via GIFT City'

Rediff.com8 Dec 2025

'Foreign capital will continue to come directly into India, but companies have realised that GIFT City is a more cost-efficient way of channelling funds.'

How insurers stand to gain from GST rate cut

How insurers stand to gain from GST rate cut

Rediff.com4 Dec 2025

The exemption of individual life and health insurance premiums from the Goods and Services Tax (GST) enables the insurance industry to make products affordable and attractive, said Ajay Seth, chairman of Insurance Regulatory and Development Authority of India (Irdai) at the Business Standard BFSI Insight Summit 2025.

How To Use BNPL Wisely

How To Use BNPL Wisely

Rediff.com13 Nov 2025

Before signing up for a BNPL plan, read the fine print carefully and watch for red flags like unclear repayment terms, vague information on interest or late fees, and marketing that downplays the cost of default.

'TCS Can Survive Without H-1B Visas'

'TCS Can Survive Without H-1B Visas'

Rediff.com21 Oct 2025

'We sent just 500 people from India to the US on H-1B visas. There is no dependence on H-1B visas.'

Top Government Exams In 2026

Top Government Exams In 2026

Rediff.com8 Dec 2025

rediffGURU Nayagam PP, founder of EduJob360, breaks down the top government competitive exams aspirants can target in 2026, along with their eligibility criteria, important dates, syllabus essentials and preparation strategies.

Yamaha Gears Up for India's E2W Race With 2 Models

Yamaha Gears Up for India's E2W Race With 2 Models

Rediff.com14 Nov 2025

Yamaha expects its first EVs to hit showrooms by the last quarter of FY26 (January - March), once network readiness is complete.

LIC Q2 net profit surges 32% to Rs 10,053 crore

LIC Q2 net profit surges 32% to Rs 10,053 crore

Rediff.com6 Nov 2025

State-owned insurer LIC on Thursday reported a 32 per cent jump in net profit to Rs 10,053 crore for the second quarter ended September 30, aided by a lower commission outgo. The country's biggest insurer had reported a net profit of Rs 7,621 crore in the year-ago period.

Trump's Language Of Fascism

Trump's Language Of Fascism

Rediff.com8 Dec 2025

'Non-compatible with Western Civilization' is about as vague and jingoistic as it gets and Trump saying this gives full license to his acolytes to go full throttle on making life as difficult and scary as possible for as many non-white people as possible,' notes Sree Sreenivasan.

India's Housing Finance Sector Hits Home Run

India's Housing Finance Sector Hits Home Run

Rediff.com29 Oct 2025

India's housing finance sector is riding a wave of post-pandemic revival, driven by policy support, digital innovation, and growing demand from younger homebuyers in emerging cities.

Axis Max Life aims to be 'breakout No. 3' in life insurance: MD & CEO

Axis Max Life aims to be 'breakout No. 3' in life insurance: MD & CEO

Rediff.com22 Nov 2025

Following Axis Max Life Insurance's second-quarter results for 2025-26, Sumit Madan, managing director and chief executive officer of the company, speaks to Aathira Varier and Subrata Panda/Business Standard about growth aspirations, strategies to offset the impact of the input tax credit (ITC) withdrawal, reverse merger plans, and more.

Vodafone Idea net loss narrows to Rs 5,524 crore in Q2

Vodafone Idea net loss narrows to Rs 5,524 crore in Q2

Rediff.com11 Nov 2025

Debt-ridden telecom operator Vodafone Idea on Monday said its consolidated net loss narrowed to Rs 5,524 crore in the second quarter ended September compared to the year-ago period, mainly on account of savings in finance cost on debt from banks and an increase in average revenue per user supported by a tariff hike.

IndiGo Board Unsure If CEO Must Go

IndiGo Board Unsure If CEO Must Go

Rediff.com9 Dec 2025

'I don't think it is right to remove him over one lapse. The focus should be on restoring operations, not on removing a key management personnel.'

GST Made Easy From Nov 1

GST Made Easy From Nov 1

Rediff.com25 Oct 2025

Nearly 96 per cent of new applicants will benefit from this simplified approval route.

'GST 2.0 Boost For Insurance Industry'

'GST 2.0 Boost For Insurance Industry'

Rediff.com25 Oct 2025

'It will support our growth aspirations. It's very positive as it helps expand the market in a segment that really needs it.'

Swiggy expands 10-minute food delivery service 'Bolt' to over 500 cities

Swiggy expands 10-minute food delivery service 'Bolt' to over 500 cities

Rediff.com4 May 2025

Swiggy on Friday said its 10-minute food delivery service 'Bolt', which was launched in October last year, is now operational in more than 500 cities across the country.

Wipro Q2 profit inches up; launches 'Wipro Intelligence' to boost AI push

Wipro Q2 profit inches up; launches 'Wipro Intelligence' to boost AI push

Rediff.com16 Oct 2025

IT services firm Wipro on Thursday reported a marginal increase in consolidated net profit to Rs 3,246.2 crore in the July-September quarter, even as company CEO and MD Srini Pallia asserted that the demand environment remains robust with discretionary spends shifting towards AI-related projects.

Auto refund, pre-filled forms... GST overhaul on cards

Auto refund, pre-filled forms... GST overhaul on cards

Rediff.com31 Oct 2025

The government is finalising a major GST overhaul with automated refunds, pre-filled returns, and analytics-based scrutiny to simplify compliance and boost liquidity for MSMEs.

DGCA Moves In As IndiGo Turbulence Continues

DGCA Moves In As IndiGo Turbulence Continues

Rediff.com11 Dec 2025

The DGCA has formed two specialised teams to internally monitor IndiGo's daily operations.

How Your Grievances Can Be Fixed!

How Your Grievances Can Be Fixed!

Rediff.com14 Oct 2025

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.

Sitharaman asks fintechs to strengthen risk management to check AI misuse

Sitharaman asks fintechs to strengthen risk management to check AI misuse

Rediff.com8 Oct 2025

Finance Minister Nirmala Sitharaman on Tuesday asked fintech firms to focus on risk management at a time when criminals are using AI to mimic voices, clone identities and create lifelike videos to manipulate people.

Reliance Q2 net profit rises 9.6% YoY, slips sequentially on inventory losses

Reliance Q2 net profit rises 9.6% YoY, slips sequentially on inventory losses

Rediff.com18 Oct 2025

Reliance Industries Ltd (RIL) on Friday reported a 9.6 per cent year-on-year rise in net profit for the September quarter, driven by strong performance in its consumer-facing retail and telecom businesses and a recovery in its core oil-to-chemicals segment.

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'

Physical AI: The Next Big Leap in Manufacturing

Physical AI: The Next Big Leap in Manufacturing

Rediff.com18 Oct 2025

Physical AI equips machines with the ability to perceive, learn, and act in the real world by integrating AI algorithms with sensors and actuators in physical systems like robots and vehicles.

E2W firms get serious about customer care support

E2W firms get serious about customer care support

Rediff.com10 Dec 2024

Players like Ola Electric, Ather Energy, Kinetic Green and BGauss are introducing premium services and infrastructure enhancements.

UPI Goes Global, Fintech Hits A Wall

UPI Goes Global, Fintech Hits A Wall

Rediff.com1 Nov 2025

'When you think of cross-border payments, the first things that come to mind are risk, compliance, taxation, speed, and cost.'

'Insurance Sector Is At An Unstable Equilibrium'

'Insurance Sector Is At An Unstable Equilibrium'

Rediff.com3 Nov 2025

'Other sectors that manage the savings pools of Indians are giving tough competition to life insurance companies.'

Amazon, Flipkart deploy war rooms for Rs 1.2 trillion festival battle

Amazon, Flipkart deploy war rooms for Rs 1.2 trillion festival battle

Rediff.com23 Sep 2025

At the stroke of midnight, live dashboards lit up simultaneously across Amazon India's World Trade Centre headquarters and Flipkart's Outer Ring Road office in Bengaluru. In sprawling "war rooms" at both the companies, executives monitored real-time data streams tracking payment speeds, inventory levels, and delivery logistics as millions of shoppers flooded online platforms.

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Infosys wins 14K cr deal to modernise UK's NHS workforce management system

Rediff.com15 Oct 2025

The 15-year agreement will see Infosys develop a next-generation, data-driven workforce management platform to replace the existing electronic staff record (ESR) system, which annually manages a 55 billion payroll for 1.9 million NHS employees.

Amazon, Flipkart showcase GST deals as festival shopping begins

Amazon, Flipkart showcase GST deals as festival shopping begins

Rediff.com23 Sep 2025

Amazon India unveiled a dedicated marketplace section highlighting products with reduced tax burdens as the goods and services tax (GST) restructuring took effect on September 22, positioning the ecommerce giant to capitalise on lower consumer prices across electronics, appliances, and other categories. Its rival Flipkart, too, has rolled out its own GST-focused storefront, the GST Bachat Utsav, aimed at helping shoppers maximise benefits from the new tax rates across multiple categories.

Startups go vertical in India's qcom race

Startups go vertical in India's qcom race

Rediff.com24 Oct 2025

As the quick commerce (qcom) race hots up, a new model - vertical qcom - is gaining investor attention. Unlike horizontal players such as Blinkit, Zepto, and Swiggy Instamart, which stock everything from groceries to gifts and gadgets, vertical platforms focus on depth over breadth.

RBI to focus on enhancing cyber resilience and capabilities of SEs

RBI to focus on enhancing cyber resilience and capabilities of SEs

Rediff.com29 May 2025

The Reserve Bank on Thursday affirmed its commitment to continue with its supervisory measures aimed at early identification of risks and vulnerabilities. The central bank would also focus on enhancing cyber resilience and capabilities of Supervised Entities (SEs) by implementing the recommendations of the inter-regulatory Working Group, which has uniform baseline cybersecurity guidelines for financial entities, it said in its annual report.